Which destination serves as the repository for knowledge articles after approval?

Which destination serves as the repository for knowledge articles after approval?

• A. Knowledge Summit
• B. ServiceNow Library
• C. Authoritative Records
• D. Knowledge Base

Answer: (D)

In ServiceNow Knowledge Management, approved articles are published to a Knowledge Base. The Knowledge Base is the repository that stores knowledge articles, making them accessible to users and organized for search, tagging, and access control. The other options aren’t the place where approved content lives: Knowledge Summit isn’t a storage location, Authoritative Records relate to trusted data sources rather than a knowledge repository, and ServiceNow Library isn’t the official container for published articles. So the Knowledge Base is the destination for knowledge articles after approval.

In ServiceNow Knowledge Management, approved articles are published to a Knowledge Base. The Knowledge Base is the repository that stores knowledge articles, making them accessible to users and organized for search, tagging, and access control. The other options aren’t the place where approved content lives: Knowledge Summit isn’t a storage location, Authoritative Records relate to trusted data sources rather than a knowledge repository, and ServiceNow Library isn’t the official container for published articles. So the Knowledge Base is the destination for knowledge articles after approval.