Which destination is used for approved policies?

Which destination is used for approved policies?

• A. Knowledge Summit
• B. ServiceNow Library
• C. Authoritative Records
• D. Knowledge Base

Answer: (D)

Approved policies belong in the Knowledge Base because it is the built-in place in ServiceNow where policy articles are created, reviewed, and published. They typically pass through an approval workflow, are versioned, and become searchable and accessible to the right audience, ensuring everyone can find and reference the official policy. In IRM, keeping policies in a centralized knowledge base ties policy content to risk controls and documentation, providing a single source of truth that’s easy to update and audit. The other options aren’t repositories for approved policy content: a Knowledge Summit is an event, not a storage location; the ServiceNow Library isn’t the standard destination for policy documents in IRM; and Authoritative Records are data sources used by policies, not the place where the policies themselves are stored.

Approved policies belong in the Knowledge Base because it is the built-in place in ServiceNow where policy articles are created, reviewed, and published. They typically pass through an approval workflow, are versioned, and become searchable and accessible to the right audience, ensuring everyone can find and reference the official policy. In IRM, keeping policies in a centralized knowledge base ties policy content to risk controls and documentation, providing a single source of truth that’s easy to update and audit. The other options aren’t repositories for approved policy content: a Knowledge Summit is an event, not a storage location; the ServiceNow Library isn’t the standard destination for policy documents in IRM; and Authoritative Records are data sources used by policies, not the place where the policies themselves are stored.