Which action is necessary to implement a second layer of policy approvals?

Which action is necessary to implement a second layer of policy approvals?

• A. Create a new workflow in the workflow editor
• B. Add a UI Action
• C. Add a new related list
• D. Create a new field and notifications

Answer: (A)

Implementing a second layer of policy approvals means introducing an additional approval step into the policy workflow. To actually enforce and route that extra approval, you need a workflow that defines the steps, who approves, and the conditions for moving from one step to the next. In ServiceNow, the workflow editor is the tool used to design this process, adding the second approval activity and wiring it to the policy record so decisions or rejections flow correctly. Other options don’t establish or enforce a new approval path: a UI Action adds a button but doesn’t define the process flow; a related list changes data display; and creating a new field with notifications can alert users but won’t implement the routing and decision logic required for a second layer.

Implementing a second layer of policy approvals means introducing an additional approval step into the policy workflow. To actually enforce and route that extra approval, you need a workflow that defines the steps, who approves, and the conditions for moving from one step to the next. In ServiceNow, the workflow editor is the tool used to design this process, adding the second approval activity and wiring it to the policy record so decisions or rejections flow correctly. Other options don’t establish or enforce a new approval path: a UI Action adds a button but doesn’t define the process flow; a related list changes data display; and creating a new field with notifications can alert users but won’t implement the routing and decision logic required for a second layer.